Our Danbury office has moved to 78 Triangle Street, Danbury CT 06810
Human Service Infrastructure. H.S.I. is a process whereby the individual and/or family is looked at as one unit with all barriers addressed. Rather than focus on the one issue that brought the customer into the agency, case managers are trained to look at the whole family and consider many other dimensions such as transportation, income, food, employment, resources, housing, child and elder care, among others. In addition, case managers are cross trained to provide a wide range of services so that no matter what program a customer may have entered (energy, housing, diaper, food, etc.) other services can be provided, “No Wrong Door”. If a customer comes into the agency for help with housing, the Housing Coordinator can also help with a Food Stamp application, fill out an Energy application and make a referral to a local Child Care program for example.
CAAWC is proud to be a part of this approach to case management and has seen many results for its customers.
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